FREQUENTLY ASKED QUESTIONS
Yes, you should receive the same product that you see in the picture when ordering online. However, slight variations may occur due to factors like lighting, screen resolution, and updates in the product design. It's essential to read the product description and reviews carefully to ensure that it matches your expectations.
As a buyer, you can view your sales receipt in several ways:
- Email Receipt: After a purchase, we sends an email receipt to the address you provided during checkout.
- My Account Page: Log in to the store’s website, go to the "My Account" section, and view your orders.
- Order Confirmation Page: Immediately after completing the purchase, you can view and print the receipt from the order confirmation page.
These methods ensure you can easily access and review your purchase details.
Returning an item as a buyer typically involves the following steps:
- Log in to your account: Go to the WooCommerce store and log in to your account.
- Access Orders: Navigate to the "Orders" section in your account dashboard.
- Select the Order: Find and select the order containing the item you want to return.
- Request a Return: Click on the option to request a return or initiate a refund.
- Follow Instructions: Follow the store's return policy and instructions, which may include filling out a return form and shipping the item back.
- Confirm Return: Once the store receives the item, they will process the return and issue a refund or exchange.
For specific instructions, check the store's return policy.
Yes, we regularly restock items indicated as "out of stock" in our store. Our team works diligently to ensure popular products are available for our customers.
If an item you're interested in is currently out of stock, we recommend signing up for our notification system. This way, you'll receive an email as soon as the item is back in stock. Additionally, you can check our store frequently for updates.
We appreciate your patience and understanding as we work to restock our inventory. If you have any questions, please contact our customer service team for assistance.
You can ship your order to any address you specify during the checkout process.
You can have items delivered to your home, office, or any other location you choose.
Simply enter the desired shipping address in the appropriate fields.
We also offer options for shipping to multiple addresses, so you can send gifts directly to friends and family.
Make sure to double-check the shipping details for accuracy to ensure your order reaches the correct destination without issues.
For further assistance, refer to the store's shipping policy or contact customer support.